Pricing
Simple, transparent pricing
No hidden fees. No setup charges. No contracts. Just a flat monthly fee that covers everything.
All plans include a free setup and 14-day satisfaction guarantee.
Growth
For local businesses that want a fully managed AI concierge handling enquiries around the clock, with performance insight included.
- 1 AI concierge trained on your business
- Chat widget embedded on your website
- Instant responses 24/7
- Email escalation with full conversation history
- Multiple pages or locations supported
- Custom AI personality and tone of voice
- Monthly performance reports
- Priority email & phone support
- Quarterly AI review & refresh
- Setup and onboarding included
Enterprise
For larger businesses or agencies with specific technical requirements, custom integrations, and a need for bespoke AI development.
- Everything in Growth
- Early access to new InboxAI features
- Custom integration development (CRMs, booking systems, etc.)
- Dedicated account manager
- Bespoke AI workflows and automation
- Multi-brand or franchise support
- Advanced analytics and reporting dashboard
- Custom escalation logic and routing
- API access for deeper integrations
- Priority 24-hour development turnaround
Enterprise pricing is tailored to your needs
The Enterprise plan starts at £500/month and scales based on the complexity of your setup — number of integrations, locations, custom development work, and dedicated support requirements. Get in touch and we'll put together a proposal.
Request an Enterprise proposalFrequently asked questions
Still have questions? Email us and we'll answer within a few hours.
Typically within 48 hours of sign-up. We gather information about your business, configure the AI, test it thoroughly, and embed it on your website. You review and approve before it goes live.
No. We handle everything — from setting up the AI to embedding it on your site. If you can send us an email, you can work with us. We just need to know about your business.
Your AI concierge is trained to recognise when it can't fully help and will let the customer know that a team member will be in touch. You'll receive an email with the full conversation so you have all the context.
We train your AI on the information you provide and set clear boundaries on what it will and won't answer. If it's unsure, it escalates rather than guessing. You also review responses during setup before it goes live.
Yes. Simply email us with any changes to your services, pricing, or FAQs and we'll update your concierge, usually within 24 hours. Growth plan customers get priority updates.
InboxAI works on any website — WordPress, Squarespace, Wix, Webflow, Shopify, GoDaddy, or fully custom-built sites. If your site has a way to add a script, it works.
No. Both plans are month-to-month. You can cancel anytime, no questions asked. We'd prefer to earn your business every month rather than lock you in.
We accept all major credit and debit cards, as well as bank transfer for annual payments. All payments are handled securely.